The following procedure should be followed:
• Account name: ensure the name of the account is displayed. If an account has not yet been selected, select an account name from the drop-down menu and select Go.
• To change accounts: select Change account and select another account name from the drop-down menu.
• Viewing and using payment slips: When you select Payment slip, a new window will open containing account information and the payment options available. The payment slip displays in Portable Document Format (PDF) in a new browser window. The portal will gather your client's information from the ATO's systems and a payment slip will be prepared with their personalised data, excluding the payment dollar ($) value.
• Print: After printing, complete the amount being paid before making the payment. The payment slip lists various payment options. If paying at the Post Office, the barcode must be included and all information displayed below the dotted line is printed on a single page. The payment slip and payment must be presented together. Photocopies or faxed copies of payment slips are not accepted by the ATO or Australia Post.
If you are having difficulties, refer to the 'Browser settings for viewing and printing - BAS Agent Portal' (below) may help.
Click below to view source