Australian Competition & Consumer Commission COVID-19 Information for Business
The ACCC has an excellent webpage with information on the rights and obligations of business in response to events caused by COVID-19.
Many businesses need guidance on managing cancellations, delays, suspensions and disputes.
The main points businesses need to take care of:
The webpage has detailed information on the cancellation of functions and events; supply and pricing issues; information for franchises; and country of origin labelling.
- Not to mislead customers.
- Not to act unconscionably.
- Not to rely on unfair terms in contracts.