Small Business Superannuation Clearing House – update from the ATO

The backlog of unprocessed payments sitting in the ATO’s SBSCH has now been cleared back to 16 April 2018, with the exception of a limited number of payments requiring manual intervention, which is standard process.  The ATO provided a statement of reassurance that employers who have held funds available to pay their Superannuation Guarantee obligations and took reasonable steps to pay their liabilities would not be required to lodge SG Charge statements for any payments that did not meet the 28 April deadline as a result of the issues with the new SBSCH platform.  You can provide your clients with access to the statement of reassurance
here.

There are several ongoing irritants with the new service that the ATO has acknowledged and are committed to working toward rectifying the problems and assist in improving the workflow within the new service.  For assistance with troubleshooting known problems and for progress updates, you can check these out on the ATO website
here.

The ATO has committed to a working group including tax professionals and professional association representatives to invite feedback and ensure the quality of the service is at least equivalent to the former Department of Human Services (DHS) functionality.  Please feed any issues you have for consideration by this working group to
memberships@aat.org.au